---
title: About Actorly: the Shopify change history app
description: Actorly is a Shopify change history app: a searchable change log that keeps the old and new value of each change. What it is, why it exists, how we work.
canonical: https://actorly.app/about
---

# About Actorly, the Shopify change history app.

Actorly keeps a searchable record of what changed in a Shopify store, so "what changed?" gets an answer instead of a guess.

[Install free on Shopify](https://apps.shopify.com/actorly) [What Actorly tracks](https://actorly.app/coverage)

## What Actorly is.

Actorly is a Shopify app that keeps a searchable change log of your store. It keeps the old value and the new value of each change it sees, and it can put select fields back, one at a time, after you confirm.

It is an app inside the Shopify admin. Nothing is installed on your storefront.

## Why it exists.

Shopify's help page for the [activity log](https://help.shopify.com/en/manual/shopify-admin/activity-logs) says it is view-only, cannot be exported and shows at most 250 results. It does not describe old and new values.

So when a price, a collection or a theme changes and nobody can say what it was before, the log can show that an action happened but not what the field held. Actorly keeps that record from the day you install it. It cannot show history from before it was installed.

## How we work.

**A claim says no more than the app proves.** What this site says Actorly does is checked against what the app does. Where the two disagree, the app wins.

**Unknown is an honest answer.** Where Shopify reports no one for a change, Actorly says Unknown, and it never fills that in later.

**A match is shown as a correlation.** Who made a change is matched to Shopify's activity log by time. Actorly shows that as a correlation with a confidence word, not as a certainty.

**A restore is checked before and after.** Actorly checks the field first, asks you to confirm the exact value, writes it, then asks Shopify again to confirm the value took.

**No AI in the record.** Recording a change and working out who made it are done by fixed rules, never by AI.

## The company.

Actorly is a product of ONDUTYOPS LLC, a Delaware limited liability company. Coastal Highway, Lewes, Delaware 19958, United States.

For support and privacy requests, write to [team@actorly.app](mailto:team@actorly.app).

## Our other products.

From OnDutyOps: [Tacey](https://tacey.app). Tacey validates every Shopify order's shipping address the moment it is placed.

## Keep reading.
