--- title: Recovery jobs: every restore and how it ended | Actorly description: The Recovery jobs page lists every restore Actorly has run, what it was, how it ended and when, and which fields Actorly can put back on your plan. canonical: https://actorly.app/docs/restore/recovery-jobs --- [Home](https://actorly.app/)[Docs](https://actorly.app/docs)[Restore](https://actorly.app/docs/restore) Recovery jobs # Recovery jobs: how every restore ended. Recovery jobs lists every restore Actorly has run, including the times it refused, with an outcome for each: Put back, Did not complete, Cancelled, Declined or Outcome unknown. Last updated October 14, 2026 ## Find a restore. 1 **Open Recovery jobs.** Choose Recovery jobs in the app's menu. 2 **Choose a tab.** In progress, Put back, Need attention or All, each with a count. 3 **Read the row.** It has What, Outcome and When. 4 **Open it.** Choose View for the steps and, on a failure, the step it stopped at and a Job ID for support. ## What each outcome means. **Put back** The restore finished and Actorly read the value back from Shopify to confirm it. **Declined - it had changed** Someone edited the field after you opened the restore, so Actorly wrote nothing. **Did not complete** The restore failed. The row says which step it stopped at. **Cancelled** The restore was cancelled. **Outcome unknown** Actorly lost track of this restore. Your store may or may not have changed, so check the resource's history before trying again. **Waiting, Checking, Writing, Reading back** A restore in progress. ## What Actorly can put back. The page lists, for each resource, the fields Actorly can put back. Actorly only writes to your store for the fields listed there. Everything else it records but does not change. The page also shows your plan's limit: Unlimited restores on Actorly Restore, or 1 restore every 30 days on Watch. ## Questions. ### The page is empty. Did something go wrong? No. It says "No restores yet" until Actorly runs one, and it records the times it refused as well. To try one, open a change in Changes and choose Restore this value. ### What do I send support? The Job ID shown on a restore that did not complete. Ask an AI to summarise [ChatGPT](https://chatgpt.com/?q=Summarise%20this%20Actorly%20help%20article%20for%20a%20Shopify%20merchant%3A%20the%20key%20points%20and%20the%20practical%20steps%2C%20in%20your%20own%20words.%20Title%3A%20%22Recovery%20jobs%3A%20every%20restore%20and%20how%20it%20ended%22.%20Source%3A%20https%3A%2F%2Factorly.app%2Fdocs%2Frestore%2Frecovery-jobs%20%28cite%20it%20for%20anything%20you%20take%20from%20it%29.)[Claude](https://claude.ai/new?q=Summarise%20this%20Actorly%20help%20article%20for%20a%20Shopify%20merchant%3A%20the%20key%20points%20and%20the%20practical%20steps%2C%20in%20your%20own%20words.%20Title%3A%20%22Recovery%20jobs%3A%20every%20restore%20and%20how%20it%20ended%22.%20Source%3A%20https%3A%2F%2Factorly.app%2Fdocs%2Frestore%2Frecovery-jobs%20%28cite%20it%20for%20anything%20you%20take%20from%20it%29.)[Gemini](https://gemini.google.com/app)[Perplexity](https://www.perplexity.ai/search?q=Summarise%20this%20Actorly%20help%20article%20for%20a%20Shopify%20merchant%3A%20the%20key%20points%20and%20the%20practical%20steps%2C%20in%20your%20own%20words.%20Title%3A%20%22Recovery%20jobs%3A%20every%20restore%20and%20how%20it%20ended%22.%20Source%3A%20https%3A%2F%2Factorly.app%2Fdocs%2Frestore%2Frecovery-jobs%20%28cite%20it%20for%20anything%20you%20take%20from%20it%29.) ## Keep reading. **Still stuck?** Write to support, or start the record today: Actorly Watch is free, with no clock. [Contact support](https://actorly.app/contact)[Install free on Shopify](https://apps.shopify.com/actorly)