---
title: When something looks wrong: Actorly help center | Actorly
description: A change is missing, a banner appears or Actorly cannot read something. Step by step answers in the Actorly help center, in the app's own screen names.
canonical: https://actorly.app/docs/when-something-looks-wrong
---

# When something looks wrong

A change is missing, a banner appears or Actorly cannot read something. 5 articles.

[Is Actorly recording my store? Every state Actorly shows about recording your store, from Watching to Cannot read history: what it means and what to do.](https://actorly.app/docs/when-something-looks-wrong/is-actorly-recording) [A change I made is not showing in Actorly Work through why a change may not appear in Actorly: a kind it does not track, a scheduled check, a first import, a filter, your plan's window or a gap.](https://actorly.app/docs/when-something-looks-wrong/a-change-is-not-showing) [Some changes could not be added to your history Overview may say some changes could not be added to your history.](https://actorly.app/docs/when-something-looks-wrong/changes-are-not-being-recorded) [Chat with Actorly support from inside the app Choose Chat with us in the footer of an Actorly page to start a chat.](https://actorly.app/docs/when-something-looks-wrong/chat-with-us) [Fix common problems in Actorly Find the right answer fast when a change is missing, who made it says Unknown, there is no Restore button, a restore stopped or history cannot be read.](https://actorly.app/docs/when-something-looks-wrong/common-problems)

## Other topics

[Get set up](https://actorly.app/docs/get-set-up)[Find what changed](https://actorly.app/docs/find-what-changed)[See who made a change](https://actorly.app/docs/see-who-made-a-change)[Put a value back](https://actorly.app/docs/put-a-value-back)[Keep, export and delete your history](https://actorly.app/docs/keep-export-and-delete-your-history)[Get told about changes](https://actorly.app/docs/get-told-about-changes)[What Actorly tracks](https://actorly.app/docs/what-actorly-tracks)[Plans and billing](https://actorly.app/docs/plans-and-billing)

**Still stuck?** Chat with us, or write to [team@actorly.app](mailto:team@actorly.app).

[Chat with us](https://actorly.app/contact)[Contact support](https://actorly.app/contact)

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