Actorly team

The team behind Actorly

Actorly is a Shopify app by ONDUTYOPS LLC that keeps a searchable history of the changes it can see in a store. The team writes these guides for merchants and checks each claim against what the app does today.

Writes about Shopify change history, Who changed what, Undo and restore, Shopify how-tos

GuidePrivacy and Compliance
Privacy and compliance

How to add a privacy policy to your Shopify store

Learn how to generate a privacy policy using Shopify's built-in tools, what information it needs to contain, and how to make it visible to your customers.

Actorly team · · 7 min read
GuideTroubleshooting discounts
Pricing, discounts and sales

Why did my Shopify discount stop working?

A Shopify discount code can stop working if it expires, is deactivated, or its rules for products, customers, or usage no longer match the cart. Here is

Actorly team · · 8 min read
GuidePrice changes
Change history and activity logs

What Shopify keeps when someone edits a price

A price change in Shopify leaves little trace to read back. What is kept, what the activity log shows, where variants come in, and what Actorly records.

Actorly team · · 5 min read
ComparedDifferent jobs
Comparisons

Shopify activity log: what it shows, its limits

Where Shopify's activity log is, why it stops at 250 results and cannot be exported, and what a searchable change history like Actorly adds.

Actorly team · · 6 min read
ProductHistory vs backup
Comparisons

Shopify backup vs change history: which you need

Not a copy of your store. Actorly keeps the old and new value of each change, from install. How that differs from a full backup, and which you need.

Actorly team · · 6 min read
GuideWho changed it
Change history and activity logs

How to see who changed a product in Shopify

Shopify's activity log names the person, app or channel behind an action. How to open it, what it leaves out, and what Actorly adds for product changes.

Actorly team · · 6 min read
GuideDescription restore
Backup, undo and restore

Restore an overwritten Shopify description

Edited the wrong Shopify product description? How to find the old text, put it back by hand or with Actorly, and check that the new text took.

Actorly team · · 5 min read
GuideProduct history
Change history and activity logs

Does Shopify keep a history of product changes?

Shopify keeps a few separate records, such as an activity log and stock adjustment history. What each one shows for a product, and where the gaps are.

Actorly team · · 6 min read
GuidePut it back
Backup, undo and restore

Can you undo a change in Shopify?

What can be undone in Shopify, what cannot, by situation, and how Actorly puts 15 named fields back one at a time after checking the value took.

Actorly team · · 8 min read