See one product's full history

What do I need before I start?

The product must be one Actorly records, and the change must be one Actorly recorded. Actorly has no before-and-after values for changes made before it was installed, and cannot put those values back. How far back you can see also depends on your plan: 3 months on Actorly Watch, unlimited on Actorly Restore.

How do I see a product's history from a change?

Use this route when you already know one change you care about.

The change window also has its own section, History of this record, which lists the five most recent earlier changes and counts up to "50+". It says "Recorded since {date}. First version: created." or "install snapshot", and See all changes to this record opens the full list.

How do I see a product's history from the Data room?

Use this route when you want to start from the product rather than from a change.

1Open the Data room. Choose Data room in the app's menu, then the card for Products.

2Find the product. Use the search box, or the Changes filter set to Has changes.

3Choose View. A window opens over the list with every field Actorly stores and the history behind each value.

4Read What has changed. Each row is a field that has changed, with its value before and after and a line such as "Changed 3 times, most recently" a date.

5Read Everything else Actorly holds. These are the fields that have not changed since Actorly started recording them.

How do I read what I find?

Each row in the Changes history is one change: what changed, when, who made it with how sure Actorly is, and a View button for the before and after. Variants are recorded separately from products, so a price change shows on the variant's own history, not on the product's. Open the Variants card in the Data room to find it.

In the Data room window, a record that was already there when Actorly first recorded it carries one line above its tables: "Actorly first recorded this on {date}. The values were already set before then, and Actorly cannot tell for how long." A product created while Actorly was watching says "Created on {date}, while Actorly was watching."

If something goes wrong

• "We could not load this change. Try again." Choose Try again in the change window.
• The history looks short. Check whether the product's kind is still importing: the Data room kind page says "Actorly is still importing these, so this list will grow", and the change window says "Actorly is still reading your store" and "Not seeing a change here does not mean it did not happen." See Is Actorly recording my store?.
• A date range hides older changes. The Changes list opens on Last 30 days. Choose All time to see the rest.
• A deleted product. Its history stays. See Find a deleted product or other item.

A worked example

Sample: "Example tee" was created, had its description changed twice and its price changed once. In the Data room under Products it shows Changes 3. In its Data room window, What has changed lists Description, changed 2 times, and the product's own fields. The price is on the Variants card, under the variant. In Changes, choose View on any row and then All changes to this record: three rows, newest first. The two description changes open to a before and after. The creation opens to "The whole record was created, so there are no field-by-field changes." The Who column shows a confidence word or Unknown for each.