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Restore to a dateand time.

Actorly Restore can put your products back to how they were at a date and time you choose. Actorly shows you every field that would change, and what it is leaving out, before it touches anything. Available on Actorly Restore. Up to 500 fields in one go. Covers the fields Actorly can put back, which are listed in the app. Items deleted since then are left out, and so are fields Actorly has no recorded value for. A field someone has changed since you looked at the summary is not overwritten.

Last updated

Restore to a date and time in six steps.

1Open Recovery jobs. Choose Recovery jobs in the app's menu. The heading Restore to a point in time is on that page.
2Choose a Date. Any date up to today, in your store's time zone.
3Choose a Time. The Time list is in your store's time zone.
4Choose Sections. Pick what to restore. Each section says which fields it covers.
5Choose Preview changes. Actorly reads your history and shows a summary: how many fields would be put back to what they held then, what it covers, what it does not cover, and a table with Item, Field, At that time and Now.
6Approve. Choose Restore, with the number of fields, to start the restore.

What the preview leaves out.

The summary says what Actorly is leaving out, so a field is never skipped silently. Items that existed then and have since been deleted are left out and counted. A field Actorly has no recorded value for at that time is left out and counted, because there is nothing to put back.

What happens when you approve.

Approving starts a job. For each field, Actorly reads it from your store again and puts the earlier value back only if it has not changed since the summary, then reads it back from your store to confirm. A field someone has edited since is left alone and listed as declined.

The job shows progress as a count of fields processed, and an outcome for each field. You can follow it on Recovery jobs.

Limits.

Available on Actorly Restore. Up to 500 fields in one go. Covers the fields Actorly can put back, which are listed in the app. Items deleted since then are left out, and so are fields Actorly has no recorded value for. A field someone has changed since you looked at the summary is not overwritten.

On Actorly Watch you can still put back one field at a time, from a change. See Restore a Shopify product field.

Questions.

Does it cover everything in my store?

No. It covers the fields Actorly can put back, which are listed in the app and on the coverage page. It never changes an order or a customer, and inventory counts, themes and store settings are not restorable.

Can it bring back a deleted product?

No. It does not recreate a deleted product. It keeps the deleted product's record and its last recorded values, so you can see what it was and, on Restore, export them.

What if someone edits a field while I am looking at the summary?

Actorly will not overwrite it. If your history changed while you were looking at the summary, Actorly asks you to close it and preview again, so you approve what is current.

Which plan includes it?

Actorly Restore. See plans and history.

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